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How A Mentor Can Boost Your Insurance Adjuster Career

Are you a new adjuster looking for a way to connect with a seasoned mentor?


“A journey of a thousand miles begins with a single step.”

–Tao Te Ching


At EIG Claims, we pride ourselves in having some of the best adjusters in the field on our roster. But expert adjusters aren’t just born… they’re the product of years of effort, hours of training, and the knowledge gained by having completed hundreds, if not thousands of steps (I mean, jobs) on their journey. We understand how daunting it can feel to stare down this long road as a novice insurance adjuster: we were in your shoes once, too. 


If you’re just starting out in the world of insurance adjusting, a knowledgeable mentor can be the difference between becoming successful and running the risk of being unable to find work. We firmly believe that novice adjusters benefit greatly from connecting with a mentor who can help guide them as they begin their career. Even more experienced adjusters may learn a thing or two from this type of networking and information-sharing! 


Most homeowners will only interact with an adjuster a few times during their lifetimes, and therefore, it’s even more important that every one of those few interactions is as positive as it can be. As an adjuster, you become the face that a homeowner associates with the company that you work for, and with the industry as a whole. One bad experience can have a customer  cursing this profession up and down the line, and one good one may get your praises sung at the next neighborhood barbecue. By honing your skills and learning from the best, you are not only benefiting your own future career, but also doing your part to smooth out that road for other adjusters who come after you. 


Working with a mentor in the insurance adjusting world can help you reap a wide range of benefits, and reduce a lot of the uncertainty that many beginning adjusters have as they begin their foray into this industry. 

Some of those benefits include: 


Industry Knowledge

Insurance adjusting is a complex industry with constantly changing regulations, practices, and procedures. A mentor with years of experience can provide you with valuable insights and guidance on navigating the ins and outs of this industry and help you both learn and keep up with the latest developments in best practices and technology.


Career Development 

A mentor can provide a novice adjuster with support and guidance on career development, helping you to set and achieve your professional goals. They can advise you on navigating challenges, developing new skills, and advancing in your career. To paraphrase a saying, “There is nothing wrong with making mistakes, but one should always strive to make new ones.” A mentor can help reduce the number of “old” mistakes that others in the industry have made and already learned from. 


Best Practices

Something we hear all the time is that every claim — like every home — is unique and comes with its own particular set of challenges and issues. Regardless of how simple a loss may look, every claim requires sound judgment and decision-making skills in order to most effectively manage it. A mentor can provide you with advice on best practices and offer insights into handling complicated claims effectively.



For even the most accredited adjusters, this industry is often about who you know, not just what you know, because insurance adjusters work with a wide range of stakeholders, including policyholders, claimants, and insurance companies. A mentor can provide valuable introductions and connections to help novice adjusters build their professional network. 


Personal Growth

We won’t sugarcoat it: adjusting can be a stressful and challenging profession. A mentor can provide support and guidance on managing stress and developing resilience, especially during this learning period as you’re learning the ropes. We’ve been there, and know how hard it can be. Having someone in your court can make all the difference.


In short, working with a mentor can provide a wealth of knowledge, support, and resources to help insurance adjusters grow personally, advance professionally, and achieve their goals. Finding someone to guide you as you start out on your journey of a thousand miles can be a valuable asset in this competitive and rapidly changing industry.